All orders are dispatched within 2-3 business day.

You will receive an email from Palma to let you know that your order has been shipped with your tracking number. We use EMS as reputable international freight company and all items are fully traceable.

Orders normally take between 3 to 7 business days to arrive at your door.


Payment Methods
Credit Cards
We accept payment by Visa & MasterCard via Paypal. Paypal is an internationally recognised online payment system which is secure and easy to use.

Paypal Account
We accept Paypal payments and you can pay directly from your Paypal account using our Paypal payment option at checkout.

Eligibility To Purchase
In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.

The Site is available only to individuals and others who meet Palma Australia terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to Palma Australia, whose applications are acceptable to Palma Australia and who have authorized Palma Australia to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. Palma Australia reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.

By making an offer to purchase merchandise you expressly authorize us to perform credit checks and where Palma Australia feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorization and to authorize individual purchase transactions.

Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.